Turnaround & Shipping Times
Turnaround times are based on business-days and do not include weekends or observed holidays. These times also assume that submitted artwork does not have quality issues or concerns.
Our Daily Cutoff Time is 3 PM EST Monday-Friday
Free UPS Ground Shipping Offer
Offer applies to orders over $200 placed online, with delivery to an address within the 48 contiguous United States. Free UPS Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Must exceed $200 before shipping, taxes, fees, or levies are applied to an order for qualification. Offer not applicable for accounts that ship on their own Freight Collect account.
Orders that have individual line items cancelled, which drops the total cost below $200, will be subject to the appropriate shipping costs being applied to that order.
Unfortunately we can not accommodate switching back and forth between shipping on your account and shipping on the FM Expressions account.
Shipping upgrades for orders over $200 will be shown at checkout, if available for your shipping area:
- $10 upgrade available for 2Day Air for orders over the $200 threshold.
- $40 upgrade available for Next Day Air Saver for orders over the $200 threshold.
- $55 upgrade available for Next Day Air for orders over the $200 threshold.
All Items Ship Together
Order items ship together. I.E. If you order a same-day turnaround time item and a two-day turnaround item, the order will ship under the two-day turnaround time
Ships on the Same Business Day for Orders Placed by 3 p.m. EST:
Example: You order Same Business Day turnaround transfers at 3:01 p.m. EST on Friday, it will ship the following Monday.
Ships on the Next Business Day For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
- Prespaced Names (Lineups)
- One-Color Single Image Program Athletic Formula Transfers
- One-Color Single Image Program Nylon Formula Transfers
Example: You order Next Business Day turnaround time transfers at 3:01 p.m. EST on Friday, it will ship the following Tuesday.
Ships in Two Business Days For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
- One-Color Single Image Program Vintage Formula Transfers
- One-Color Single Image Program Performance Formula Transfers
- Full-Color Single Image Program Athletic, Fashion for Lights, Fashion for Darks, Nylon Transfers
- Non-Woven Formula Single-Image Transfers (1,2,3, & Full Color)
- Gang Sheets of ANY FORMULA (Except Waterbased)
- Two-Color Single Image Program Athletic Formula Transfers
Example: You order Two Business Day turnaround time transfers at 3:01 p.m. EST on Friday, it will ship the following Wednesday. If Rush is available at checkout, it will ship Tuesday.
Ships In 5 Business Days For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
Example: You order Five Business Day turnaround time transfers at 2:55 p.m. EST on Friday, it will ship the following Friday.
Example: You order Five Business Day turnaround time transfers at 3:01 p.m. EST on Friday, it will ship the Monday after the following Friday.
Rush is not available for Waterbased formula.
Ships in Twelve Business Days For Orders (Without Artwork Delays) Placed by 3 p.m. EST:
This $100 Rush Service applies only to orders with a two business day turnaround time. This will move the turnaround time from two business days to one business day, provided the order is received before 3 p.m EST Monday through Friday without artwork delays. If available for your order, the "Need It Sooner?" selection field will present the option to add it to your order. Flock, Rhinestone, Rhinestud, and Waterbased are not eligible for Rush Service.
UPS Saturday Delivery Option
Saturday delivery is not a standard option but is available for an additional charge. Please email firstname.lastname@example.org your order number and the request for Saturday Delivery. Please note, we are not able to give an exact price on the additional charge until the package has shipped, however, Saturday delivery costs via UPS can range from $15 to $65 additional. A customer service representative will be able to assist you with getting a final cost after your package has shipped.
Shipping Change Cutoff Time
We are happy to modify your shipping method selected if you need your package sooner, however, our daily cutoff time to change your shipping method is 2:00 p.m. EST Monday through Friday. Please email email@example.com with your order number and the request for shipping speed change.
Order Quantity Exceptions
Turnaround times and shipping estimations are based on "normal quantity orders." Occasionally, larger quantity orders may be subject to an additional turnaround time, depending on the size and quantity requested. Customer Support will contact you if your order is determined to be above a "normal quantity" and give you an updated shipping date.
We can ship internationally around the world. We offer UPS and FedEx international shipping methods. *Please note - FedEx is only available if you have a FedEx Freight Collect Account. You would need to provide the FedEx Freight Collect number to us so your account can be updated if you would like to ship on a FedEx Account.
The UPS shipping prices will be available for viewing once you place an order in your online shopping cart. The approximate transit times are as follows:
UPS Worldwide Express - 1 to 3 Business Days
UPS Worldwide Saver - 1 to 3 Business Days
UPS Worldwide Expedited - 2 to 5 Business Days
*FedEx International Priority - 1 to 3 Business Days (Freight Collect Account Required)
Orders ship from our Gordonsville, Virginia 22942 address by UPS, USPS, or FedEx (available by request) All listed delivery times are based on delivery times provided to us by the shipping carrier. We will not accept any liability for the failure of any carrier to fulfill a promised delivery time. We are not responsible for delays due to inclement weather or for issues beyond our control.