Turnaround & Shipping Times

Turnaround times are based on business-days and do not include weekends or observed holidays. These times also assume that submitted artwork does not have quality issues or concerns.

Our Daily Cutoff Time is 3 PM EST Monday-Friday


$7.99 Flat Rate Shipping Offer

Offer applies to orders placed online, with delivery to a residential address within the 48 contiguous United States. $7.99 Flat Rate Shipping Offer does not include Saturday or Sunday as transit or delivery times. Offer not applicable for accounts that ship on their own Freight Collect account. Offer not applicable on HIX heat press orders. 

Orders shipped using the Flat Rate Shipping Method typically arrive within 7-10 business days.

Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the FM Expressions account.

This offer may not be available in all residential areas and is subject to change at any time. Due to system limitations, once the order is placed, we can not adjust your shipping method to this flat rate option, and can not refund, adjust, or pro-rate another shipping method to the $7.99 price.

Free UPS Ground Shipping Offer

Offer applies to orders over $200 placed online, with delivery to an address within the 48 contiguous United States. Free UPS Ground Shipping Offer does not include Saturday or Sunday as transit or delivery times. Must exceed $200 before shipping, taxes, fees, or levies are applied to an order for qualification. Offer not applicable for accounts that ship on their own Freight Collect account. Offer not applicable on HIX heat press orders.

Orders that have individual line items cancelled, which drops the total cost below $200, will be subject to the appropriate shipping costs being applied to that order.

Unfortunately we can not accommodate switching back and forth between shipping on your Freight Collect Account and shipping on the FM Expressions account.

Shipping upgrades for orders over $200 will be shown at checkout, if available for your shipping area:

  • $10 upgrade available for 2Day Air for orders over the $200 threshold.
  • $40 upgrade available for Next Day Air Saver for orders over the $200 threshold.
  • $55 upgrade available for Next Day Air for orders over the $200 threshold.

All Items Ship Together

Order items ship together. I.E. If you order a same-day turnaround time item and a two-day turnaround item, the order will ship under the two-day turnaround time


Ships on the Same Business Day** for Orders Placed by 3 p.m. EST:

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.

Ships on the Next Business Day** For Orders (Without Artwork Delays) Placed by 3 p.m. EST: 

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.

Ships in Two Business Days** For Orders (Without Artwork Delays) Placed by 3 p.m. EST: 

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.

Ships In 5 Business Days** For Orders (Without Artwork Delays) Placed by 3 p.m. EST: 

Example: You order Five Business Day turnaround time transfers at 2:55 p.m. EST on Friday, it will ship the following Friday.
Example: You order Five Business Day turnaround time transfers at 3:01 p.m. EST on Friday, it will ship the Monday after the following Friday. 
Rush is not available for Waterbased formula.

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.

Ships in Twelve Business Days** For Orders (Without Artwork Delays) Placed by 3 p.m. EST: 

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.


Rush Service

This $100 Rush Service applies only to orders with a two business day turnaround time. This will move the turnaround time from two business days to one business day, provided the order is received before 3 p.m EST Monday through Friday without artwork delays. If available for your order, the "Need It Sooner?" selection field will present the option to add it to your order. Flock, Rhinestone, Rhinestud, and Waterbased are not eligible for Rush Service.

UPS Saturday Delivery Option

Saturday delivery is not a standard option but is available for an additional charge. Please email  customersupport@fmexpressions.comwith your order number and the request for Saturday Delivery. Please note, we are not able to give an exact price on the additional charge until the package has shipped, however, Saturday delivery costs via UPS can range from $15 to $65 additional. A customer service representative will be able to assist you with getting a final cost after your package has shipped.


Shipping Change Cutoff Time

We are happy to modify your shipping method selected if you need your package sooner, however, our daily cutoff time to change your shipping method is 2:00 p.m. EST Monday through Friday. Please email  customersupport@fmexpressions.com with your order number and the request for shipping speed change.


Order Quantity Exceptions

Turnaround times and shipping estimations are based on "normal quantity orders." Occasionally, larger quantity orders may be subject to an additional turnaround time, depending on the size and quantity requested. Customer Support will contact you if your order is determined to be above a "normal quantity" and give you an updated shipping date.


International

We can ship internationally around the world. We offer UPS and FedEx international shipping methods. *Please note - FedEx is only available if you have a FedEx Freight Collect Account. You would need to provide the FedEx Freight Collect number to us so your account can be updated if you would like to ship on a FedEx Account.
The UPS shipping prices will be available for viewing once you place an order in your online shopping cart. The approximate transit times are as follows:

UPS Worldwide Express - 1 to 3 Business Days
UPS Worldwide Saver - 1 to 3 Business Days
UPS Worldwide Expedited - 2 to 5 Business Days

*FedEx International Priority - 1 to 3 Business Days (Freight Collect Account Required)


Delivery

Orders ship from our Gordonsville, Virginia 22942 address by UPS, USPS, or FedEx (available by request) All listed delivery times are based on delivery times provided to us by the shipping carrier. We will not accept any liability for the failure of any carrier to fulfill a promised delivery time. We are not responsible for delays due to inclement weather or for issues beyond our control.

 

 

 

** Turnaround times are for standard shipping methods only. If selecting Flat Rate Shipping, add 3-7 business days, resulting in an in-hands date of 7-10 business days.